Grievance Redressal

In case of any concern regarding a possible misuse, you may follow the below mentioned steps to register a complaint:

- Go to the concerned profile and report misuse against the profile or call Customer care number.
- The complaint would be acted upon by our Safety Desk
- An email would be sent to your registered email address about the receipt of the complaint and the action taken
- You can then always use the Ticket ID and reach out to our grievance officer by writing to e-mail for any escalations.

Report Misuse feature

You can Report a Profile to the V2 team whenever you observe any misuse on MIS,

e.g. False Profile information, Fake/Obscene photos, abusive messages, etc. Reporting a Profile will automatically Block the Member as well.

So report Misuse tab or gateway should be available for each profile